Privacy Policy
Last updated: 02/18/2026
Introduction
At Slyzz Software, we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, store and protect your personal information when you use our website and services.
By using our website, you agree to the practices described in this privacy policy.
Data Controller
Information We Collect
Information You Provide to Us
- Email address when purchasing products
- Payment information (processed by our secure partners)
- Correspondence when you contact us
- Cookie and privacy preferences
Information Collected Automatically
- IP address and device information
- Browser type and version
- Pages visited and time spent on site
- Usage and performance data
- Cookies and similar technologies
How We Use Your Data
Order Processing
To process your orders, manage your account, and provide customer support.
Analytics and Improvement
To analyze site usage, improve our services, and optimize user experience.
Communication
To respond to your inquiries, send order confirmations, and provide support.
Security and Legal Compliance
To protect our services, prevent fraud, and comply with legal obligations.
Legal Basis for Processing
Contract Performance
Processing necessary to perform our contract with you (order processing, delivery).
Legitimate Interest
Analytics, security, and service improvement based on our legitimate business interests.
Consent
Marketing communications and non-essential cookies (where required).
Data Sharing and Third Parties
We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following cases:
Payment Processors
Secure payment processing through trusted third-party providers.
Analytics Services
Google Analytics for website usage analysis (anonymized data).
Legal Requirements
When required by law, court order, or legal process.
Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy:
Order Data
7 years (tax requirements)
Analytics Data
26 months (Google Analytics)
Support Communications
3 years
Marketing Consent
Until withdrawn
Your Rights
Right of Access
Request a copy of the personal data we hold about you.
Right of Rectification
Correct inaccurate or incomplete personal data.
Right of Erasure
Request deletion of your personal data (subject to legal obligations).
Right of Portability
Receive your data in a structured, machine-readable format.
Right to Object
Object to processing based on legitimate interests or for marketing.
Right to Restrict Processing
Limit how we process your data in certain circumstances.
To exercise your rights, contact us at [email protected]. We will respond within 30 days.
Data Security
We implement appropriate technical and organizational measures to protect your personal data:
Technical Measures
- • SSL/TLS encryption
- • Secure hosting infrastructure
- • Regular security updates
- • Access controls
Organizational Measures
- • Staff training
- • Data protection policies
- • Incident response procedures
- • Regular security audits
International Data Transfers
Some of our service providers may be located outside the European Economic Area (EEA). When we transfer your data internationally, we ensure adequate protection through:
- • Adequacy decisions by the European Commission
- • Standard Contractual Clauses (SCCs)
- • Certified transfer mechanisms
- • Binding Corporate Rules where applicable
Cookies and Tracking
We use cookies and similar technologies to improve your experience. For detailed information, please see our Cookie Policy.
Children's Privacy
Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by:
- • Posting the updated policy on our website
- • Updating the "Last updated" date
- • Sending email notifications for significant changes
- • Displaying prominent notices on our website
Your continued use of our services after any changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
You have the right to lodge a complaint with a supervisory authority
In France: Commission Nationale de l'Informatique et des Libertés (CNIL)