REFUND POLICY
General
We are committed to providing high-quality products and ensuring the best possible shopping experience. If for any reason you wish to request a refund, we have a clear and fair policy in place to handle such requests.
Refund Conditions
Refunds are only processed under the following circumstance: If you have purchased our software and have not utilized it, and you request a refund within 7 days from the purchase date, we will process the refund. Please note that disrespectful or inappropriate communication with our support team will result in the refund request being denied.
Non-Refundable Conditions
Please note that we do not offer refunds in the following situations: If our software does not operate due to modifications or alterations made to your computer. If the software has been used, even within the 7 days from the purchase date. If you simply change your mind and decide you no longer want the software. If you have not read the description and functionality of our software carefully before making the purchase.
Requesting a Refund
To request a refund, please contact us via Discord. You will need to provide the following information:
- Full name.
- Email address.
- License key.
- Order number.
- Proof of purchase (if applicable).
- Purchased product.
- Reason for the refund request.
Contact Us
If you have any questions or concerns about our refund policy, please contact our support team at contact@slyzz.fr. We are here to help you with any issues you may encounter with our products.